Terms & Conditions
Last updated: 8/27/2026
1. Who we are
Jobora is a service operated by KRUVAN Limited ("we", "us", "our"). By using the service you ("you", "user") agree to be contracting with KRUVAN Limited.
2. Acceptance
By creating an account or continuing to use the service you agree to these Terms. If you do not agree, do not use the service. You confirm you have authority to bind your organisation, or are of legal age if acting individually.
3. The service
Jobora helps HVAC companies follow up automatically on enquiries and quotes via AI-generated email and SMS sequences, reporting and integrations.
4. Acceptable use
You must not misuse the service. Specifically you must not:
- use the service for unlawful purposes, fraud, or spam;
- infringe anyone's intellectual property or privacy rights;
- send messages to recipients without lawful basis or required consent;
- interfere with the security of the service (malware, probing, scraping, reverse engineering);
- resell or redistribute the service or circumvent its technical limits.
5. Account & credentials
You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate information and keep it up to date.
6. Intellectual property
KRUVAN Limited retains all rights, title and interest in the service, including its software, models, prompts, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use the service within your plan.
7. User content
You retain ownership of the leads, quotes and other content you submit. You grant us a limited licence to host and process that content solely to provide the service. You are responsible for the prompts you give, the outputs you act on, and ensuring you have the rights to any content you upload.
8. AI outputs
The service uses generative AI. Outputs may be inaccurate, incomplete or unsuitable, and are not professional advice. You are responsible for reviewing AI-generated messages before they are sent, and for verifying any information you rely on. We may filter, restrict or remove outputs and may suspend accounts that violate these Terms.
9. Payments, subscriptions and taxes
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, cancellations and refund mechanics are governed by the Paddle Buyer Terms.
Subscriptions renew automatically each billing period until cancelled. You can cancel at any time and retain access until the end of the paid period.
10. Service level
We do not guarantee that the service will be uninterrupted or error-free. We may perform maintenance, update features and change integrations from time to time.
11. Warranty disclaimer
To the fullest extent permitted by law, the service is provided "as is" without warranties of any kind, whether express or implied, including merchantability or fitness for a particular purpose.
12. Liability
To the extent permitted by law, our aggregate liability to you is capped at the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing in these Terms limits liability for fraud, death or personal injury where prohibited by law.
13. Suspension & termination
We may suspend or terminate your access for material breach, non-payment, security or fraud risk, or repeated/serious policy violations. On termination you may export your data for a reasonable period before deletion.
14. Indemnity
You will indemnify KRUVAN Limited against claims arising from your content, your use of the service in breach of these Terms, or your unlawful use of the service.
15. Changes
We may update these Terms from time to time. We will notify you of material changes. Continued use after changes take effect constitutes acceptance.
16. Governing law
These Terms are governed by the laws of New Zealand. Disputes are subject to the exclusive jurisdiction of the courts of New Zealand, unless mandatory consumer law in your country provides otherwise.
17. Contact
Questions? Email hello@kruvan.biz.